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Privacy Policy

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At Brothers Moving Company (好哥哥搬屋公司), we take the privacy of our customers very seriously. We are committed to handling and protecting your personal data in accordance with the Personal Data (Privacy) Ordinance of Hong Kong (hereinafter referred to as "the Ordinance"). This Privacy Policy explains how we collect, use, and protect the data you provide to us.

1. Collection of Personal Data

When you use our website or services, we may need to collect the following types of personal data:

  • Contact Information: such as your name, phone number, and email address.

  • Address Details: such as your current and new moving locations.

  • Service-Related Information: such as your special requests or remarks.

We collect personal data only as necessary and ensure that our methods comply with the Ordinance.

2. Use of Personal Data

Your personal data may be used for the following purposes:

  • Processing and arranging moving services.

  • Contacting you to confirm bookings or address inquiries.

  • Providing quotations and related service recommendations.

  • Improving our service quality and user experience.

  • Complying with legal or statutory requirements.

3. Data Storage and Security

We store your personal data securely and take appropriate technical and managerial measures to prevent data loss, unauthorized access, misuse, or leakage. Data will be retained only for the duration of service fulfillment or as required by law.

4. Data Sharing and Transfer

Ho Gor Gor Moving Company is committed to not selling, renting, or otherwise disclosing your personal data to third parties, except in the following circumstances:

  • Data sharing is necessary to complete the service (e.g., with logistics partners).

  • Disclosure is required by law.

  • You have explicitly authorized or consented to such disclosure.

5. Access and Modification of Personal Data

Under the Ordinance, you have the right to:

  • Access personal data held about you.

  • Request corrections or updates to your data.

  • Request to stop using or delete your data (as permitted by law).

To exercise these rights, please contact us in writing.

6. Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal or operational requirements. The latest version will be posted on our website, indicating the effective date.

For inquiries about this Privacy Policy, please feel free to contact us.

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